Operations · Quality · AI · SaaS
For more than 20 years, I have helped teams reduce waste, improve quality, solve stubborn problems, and make better decisions. Today, I bring that same discipline to AI automation and SaaS products.
I have worked on factory floors, inside a major bank, with aerospace and automotive quality teams, in medical manufacturing, and as the owner of an operating business. That range helps me see connections that specialists sometimes miss.
What I do
I am most useful when the issue crosses departments, mixes people and technology, and cannot be solved with another meeting or another spreadsheet.
I map how work really moves, identify the constraints, and redesign the process around clear ownership, useful measures, and fewer handoffs.
I connect quality requirements to daily operations so teams can prevent problems, respond faster, and produce evidence that stands up to scrutiny.
I bring operations, technology, management, vendors, and users together around one plan. The goal is adoption and measurable performance, not a presentation.
I build practical systems that reduce manual work, organize information, and help small businesses act on what matters without adding unnecessary complexity.
Industry range
My experience spans regulated manufacturing, service operations, technology, and small business ownership.
Quality leadership, AS9100, AS9102, inspection, calibration, MRB, supplier quality and manufacturing support.
Manufacturing quality, TS16949 auditing, operating a dealership, inventory, vendors, financing and customer operations.
Lean Six Sigma improvement in lens manufacturing with measurable gains in scrap, yield, cost and productivity.
Large-scale process redesign, automation, controls and change delivery across operations, technology and international teams.
Failure analysis, new-product support, field quality, engineering collaboration and technical training.
Hands-on product development for CRM, workflow management, business automation, reporting and customer communication.
Selected results
Led a redesign and automation program supporting thousands of mortgage-loss transactions each month. Coordinated roughly 20 contributors across operations, technology, management, and international teams.
Used DMAIC, process mapping, root-cause analysis, operating data, training, and new controls to improve quality and production performance with union personnel, engineers, management, and executives.
Led a 27-person quality organization covering receiving inspection, calibration, welding, packaging, MRB, supplier quality, engineers, technicians, and inspectors. Served as Acting Quality Manager and built KPI visibility for management.
Combined failure analysis, field feedback, engineering collaboration, process improvement, and training redesign to reduce installation problems and improve technical performance.
Builder and business owner
I built and operated my own dealership, then began creating software around the problems I saw firsthand. That work made me a better operator and a more practical product leader.
An operations platform for independent dealerships, with lead management, inventory, scheduling, customer follow-up, reporting, documents, and workflow automation.
An applied AI and operational-excellence initiative focused on root-cause analysis, process improvement, KPI management, document workflows, and business automation.
A language and cultural learning product built around personalized Greek stories, user experience, content workflows, and direct market feedback.
RealtyWyze, VinWyze, ProWyze, and related concepts designed around specific industry workflows rather than generic software features.
My story
I started in electronics quality, where a problem had to be traced to something real: a design, a process, a component, a training gap, or a decision. That taught me to respect evidence and to keep asking questions until the explanation matched what was happening.
From there, I moved through manufacturing quality, medical process improvement, aerospace leadership, banking transformation, and business ownership. In each setting, the challenge was larger than the process map. People had competing priorities, technology had limits, and improvement had to work in the real world.
Today, I use AI and software as additional tools in the same work. I am interested in technology that makes a business easier to run, gives people clearer information, and removes work that should not require human effort in the first place.
Career path
2015 to present
Strategy, financial performance, sales operations, customer experience, inventory, vendors, pricing, compliance, and business-process automation.
2010 to 2015
Enterprise process redesign, automation, controls, cross-functional programs, testing, implementation, training, and adoption.
2006 to 2009
Quality leadership for aerospace and automotive manufacturing, including AS9100, supplier quality, MRB, calibration, inspection, and production support.
2001 to 2003
Lean Six Sigma consulting and measurable manufacturing improvement at Kaiser Permanente lens manufacturing.
1989 to 2001
Product quality, new-product introduction, failure analysis, field performance, engineering coordination, and technical training.
Where I can help
Operations that have grown faster than their processes
Quality problems that keep returning
Programs that need structure and adoption
AI ideas that need a real business workflow
SaaS products that need operational depth
Manufacturing or medical expansion that needs industry context
Start a conversation
I am open to leadership, advisory, partnership, and product opportunities where my experience can produce a measurable result.